For physicians and healthcare professionals
Refer a patient to New Era Hospice
Leave a call-back request to refer a patient or to ask about eligibility. We’ll coordinate care with you and keep you informed.
- NPI
- 1831700541
- California hospice license (CDPH)
- 550007105
Agency details
- Medicare
- CMS-certified since January 24, 2024
- Medi-Cal
- Accepted
- ACHC
- Accredited
- Office
- 1600 Sacramento Inn Way, Suite 224
Sacramento, CA 95815
Get directions (opens in a new tab) - Where we provide care
- At home, within about 60 miles of our Sacramento office.
Cities and towns in our area
When we call you back, tell us where the patient lives, and we’ll confirm whether we can provide hospice care there.
We accept Medicare Part A, Medi-Cal (Medicaid), major HMO insurance plans and private pay. When we call you back, tell us the patient’s plan, and we’ll verify coverage before care begins.
How a referral works
Step 1
You leave a request
Leave a call-back request and choose “For my patient.”
Your request is with our team.
Step 2
We call you back
We take the referral and ask how to reach you.
Your referral is with our team.
Step 3
Eligibility review
Our team and the hospice physician review the referral and the patient’s coverage, and check whether we can provide care where the patient lives. A hospice nurse visits the patient and assesses their needs.
The team can then confirm whether the patient is eligible.
Step 4
Care begins
Care begins only if the patient is eligible and chooses hospice care.
From then on, we keep you informed.
Working with you and the patient’s doctor
Physicians, hospitals, skilled nursing facilities, assisted living communities and home health agencies can refer patients.
The patient can keep their own doctor as the attending physician. We work with that doctor on the care plan and keep them up to date.
Questions about a referral?
Leave a request, and we’ll call you back to discuss a referral or whether a patient may qualify for hospice care.
You can leave a request any time, day or night.
Get directions (opens in a new tab)